Ai System
Records: 3
| ID | Ai System Code | Name | Description | Purpose | Business Owner | |
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1 | AI-CEA | Customer Enquiry Assistant | Public-facing generative chatbot answering service... | Provide accurate, plain-language answers to public... | Director, Customer Channels |
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2 | AI-DRP | Debt Recovery Prioritisation | Model ranking overdue accounts for recovery action... | Prioritise debt-recovery casework by likelihood an... | Director, Revenue Recovery |
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3 | AI-PILOT | Chatbot Pilot v0 | - | Early pilot of the enquiry chatbot, superseded by ... | Director, Customer Channels |